The task
Initial enquiries and repeated questions took up sales team time. The task was to prepare each request before bringing a person into the conversation.
How it works
A local AI agent handles the initial conversation and passes the collected request to sales. A person continues with a prepared enquiry. Answer boundaries and handover rules need to be defined for each project.
Owner-reported outcome
more enquiries, as estimated by the owner
The owner reported the ability to process ten times more enquiries while reducing sales department costs.
What to verify
For a comparable solution, we check data accuracy, human handover of complex questions and answers that do not invent terms.
Results were reported by the project owner and have not been independently verified. Scenarios and interfaces are reconstructed illustrations. These figures do not guarantee results for a new project.